I have an Beta Product Key, but it says the key is invalid

GM Jentemoon -

Make sure you are entering the full 16 character product key into the “Activate a Product” window. 

If you are still having issues with your Hyper Universe Beta Key, please take a screenshot of the error message you are receiving and submit a ticket to our support team.

my key doesn't work alpha key product code ticket_form_id_61489 Ticket_field_id_23823309_value_ar_other
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